F.A.Q.

(Keywords in Alphabetical order)

Click Below

1    What’s included in the All Inclusive (FlexRate) Package?

2    What Amenities are available ?

3    Is There an Application Fee ?

4    Is Firwood on a Bus Line ?

5    Who do I call for Cable Service ?

6    Where can I find Firwood’s Complex Map ?

7    Does Firwood accept Credit Cards ?

8    What Rental Dates are Important ?

9    How much is the Deposit and how can I pay?

10    How do I get Directions to Firwood Apartments?

11    Who do I call for Electric Service ?

12    What’s Firwood’s Email Address ?

13    Who we call for Emergencies (Fire, Injury, etc) ? - Call  911

14    Who do we call for 24 Hour Emergency Service ?

15    What are Flex Rates  (All Inclusive) ?

16    What Floorplans (Layouts) are available  at Firwood ?

17    What Furniture is included in a Furnished Apartment ?

18    Is there Garage or Covered Parking at Firwood ?

19    Who do I call for Gas Service (Heat & Hot Water) ?

20    Are there many Law or Graduate Students at Firwood ?

21    What can I expect with Heat Paid  and what other Type of Heat is available?

22    Who do I call for High Speed Internet service ?

23    Do I need an Insurance Provider ?

24    Are there Laundry Facilities at Firwood ?

25    Does Firwood have many Law Students ?

26    What Layouts (Floorplans) are available ?

27    How can I find a copy of the Lease ?

28    What is the Length of the Lease ?

29    What is Firwood’s Location ?

30    Who do I call if I’m Locked Out ?

31    What do I do for Maintenance and Repairs ?

32    How can I find a Map to Firwood ?

33    Is there a Maximum Occupancy ?

34    Can I Move In or Out early ?

35    What are the Office Hours ?

36    What kind of Parking is available ?

37    Are Pets permitted ?

38    Who do I call for Phone Service ?

39    What Phone Numbers might I need ?

40    Where can I see additional Photos or a Virtual Tour ?

41    Where can I find Firwood’s Complex or Plot Plan ?

42    Is there a Swimming Pool at Firwood ?

43    Where is the nearest Post Office ?

44    What are the Rent Rates and for How Long ?

45    Who do I call for Repairs ?

46    Who do I call for Road Runner (High Speed Internet) ?

47    How do I Secure or Reserve an Apartment ?

48    Where do I find Shopping and Restaurants Numbers?

49    Is there a Free Shuttle to UD ?

50    Are there any Specials offered ?

51    Is there any extra Storage at Firwood ?

52    What are the Swimming Pool Rules ?

53    Who do I call for Telephone Service ?

54    What Utilities are included ?

55    What are the Utility Cost Estimates ?

56    Can I see a Virtual Tour ?

57    Does Firwood have a Sand Volley Ball Court ?

58    Is Water Included ?

59    Who lives at Firwood ?

 


ANSWERS

1.  What’s included in the All Inclusive (FlexRate) Package?

Electric, Gas (Heat & Hot Water), Cable, and / or Road Runner (High Speed Internet) with a realistic  level  budgeted amount set as defined under par 2-C of the Lease Agreement.  Unused utilities are not refunded but on rare cases, excess usage expenses may be passed back to the tenant. (Sorry…This Is Not an Unlimited Usage Plan) Actual usage will be available in the office for review.

 

2.  What Amenities are available ?

-  Near The University of Dayton (0.9 miles to Center of Campus), NCR, Miami Valley Hospital,

-   Convenient to Sinclair with a university setting, GEKettering and Oakwood

-  Less than a block to the Bus Line offering transportation to the Greater Dayton Area

-  Close to Restaurants and Shopping

-  Quiet Residential Setting - on dead end / cul-de-sac street -Some with Wooded View

-  Heat & Hot Water Included on 62 of the 102 suites (see ** on layouts)

-  Water and Trash included in ALL

-  All Inclusive Plan Available – Includes Electric, Heat (Gas), Cable, and / or High Speed Internet (Road Runner)

-  One, Two, & Three Bedroom Suites

-  Wall to wall Carpet with vinyl & Tile in kitchens & baths

-  Refrigerator, Stove & Microwave in All Suites

-  Economically Furnished or Unfurnished

-  Ceiling Fans in All Suites

-  Mini Blinds on All Windows

-  Thermal Insulated Window in All Suites

-  Well Maintained Swimming Pool - Open until October

-  Sand Volleyball Court

-  Basketball Court Located and Lined in Parking Lot

-  24 hour Emergency Service

-  Air Conditioning

-  FREE Shuttle Service to and from UD by Firwood & Close to UD’s shuttle service at Irving Commons that runs late

-  Laundry Facilities are at 4 Convenient Locations

-  Well Lit Abundant FREE Off-Street Parking 

-  Flexible Rates and Lease Terms – See Rates  then Flex Rates (All Incluive & other options)

-  Ceramic Tile in 2 bedroom large and 3 bedroom suites

-  Abundant Closet Space

-  Exceptional Roommate Floorplans

-  Pets Welcome - in select units (must be one year old – some breeds excluded) subject to $100 non-refundable deposit and

     $25.00 per month increased rent.

-  Cable, High Speed Internet, (Road Runner) provided by Firwood Bulk Contract with Time Warner at a favorable rate.   Cable and Road Runner add-ons are available from Time Warner  (ie: Show channels, HD TV, Turbo Internet, etc)

-  Caring Owner Operated Management and Maintenance Staff

 

3.  Is There an Application Fee ?

There is a $25 application fee per person at Firwood.

4.  Is Firwood on a Bus Line ?

-  Firwood is a short block to the Bus Line offering Transportation to the Greater Dayton Area

5.  Who do I call for Cable Service ?

No need to call anyone for Basic & Standard Cable (70 channels +/- ) as it is already available and installed.  However, there is a favorable charge that will be added to your rent for this optional service. You may however choose to ad other features to your cable such as HBO, Show Time, Digital Service, etc by calling Time Warner.  (Sorry – no other providers allowed).

6.  Where can I find Firwood’s Property Layout, (layout of all buildings on Firwood Drive), click on Layouts then Property Layout

You can find Firwood’s Complex or Site Map by going to the Home page and clicking on ”Layouts”. This will show each of our buildings on Firwood along with other detail about where you will be living.

7.  Does Firwood accept Credit Cards ?  Not for 2012 but may be accepted in 2013 -  Call for an update

 

8.  What Rental Dates are Important ?

The following dates are significant to the University of Dayton students:

Start accepting applications

01/03

  Generally U.D. Leases Start & End as listed below

Cur. Res. Response due

02/16

 Lease Periods

  Under Grad.

            Law

Assign Apartments by

03/08

 School Year

8/18/13  -  5/03/14

 8/18/13  -  5/03/14

Sign lease w /2nd payment

03/23

 12 Month

5/05/13    -  5/03/14

 5/05/13  -  5/03/14

Full deposit due

04/01

 Summer Lease

5/05/13   -  8/10/13

Note: All Dates are negotiable

Note: All Dates are negotiable

Undergrad. Calendar

http://www.registrar.udayton.edu/academiccalendar.asp

 

Law Calendar

http://www.law.udayton.edu

 

9.  How much is the Deposit and how can I pay?

The full Deposit is $299 for a 1 bedroom, $399 for a 2 bedroom, and $499 for a 3 bedroom  (divided by the occupants). To secure and hold an apartment, a minimum of $100 is needed and payments for the balance will be arranged. Payment(s) can be paid with cash or check.

 

10.  How do I get Directions to Firwood Apartments?

  • From U.D.  -  Go east (up and away from Brown) on Irving past Irving Commons and turn right (south) on Firwood Drive just past Kramer’s. Office is at 344 Firwood Drive Apt D (last building on the left )
  • From Airport – (Dayton International) – Take airport access road until it merges into I-70.  East on I-70 about     ( & US 75 S)    1.75 miles to I-75 South thru Dayton to exit 51. Left on Edwin C Mosses (under I-75 past UD Arena)  then Right in Stewart.  Take Stewart to Brown St. (3rd light). Right on Brown about 1 mile to Irving,  Left on Irving to Firwood (about 1 mile) Right on Firwood to office in last  building on the left  ‘(344) or see Firwood Plot Plan for other buildings if your looking for your apartment.     .
  • From US 75 (north) – see above starting with exit 51
  • From 35 – Exit onto US 75 South and follow above “From Airport”
  • Go to: www.mapquest.com or www.googlemaps.com for detailed direction enter Firwood’s address as 344 Firwood Drive, Dayton, Ohio 45419

11.  Who do I call for Electric Service  (included with eth “All Inclusive Plan”)?

The local Electric Supplier is D. P. & L (Dayton Power and Light) and you would call (937) 331-3900. If you have never had electric in your name, they may require a deposit that is generally equal to the monthly average of your apartment. If heat is not included, don’t forget to have the gas put in your name (call Vectren at 1-800-227-1376 or 1-800-909-7668. If you are on the All Inclusive Plan none of the above is necessary.

 

12.  What is Firwood’s Email Address ?

You can send your Email questions to: firwoodapts@yahoo.com.

 

13.  Who do I  call for Emergencies (Fire, Injury, etc) - 911

Call  911 and go to a safe area. ( Call Firwood office at 294-1030 office as soon as practical )

14.  Who do we call for 24 Hour Emergency Service ?

Call the office number at 294-1030 for Emergency Service such as Lock Outs, No Heat, Flooding, Water coming thru ceiling,  Refrigerator Out, or Partial power outage (If the entire apartment does not have electric / power, call D P & L).  Call 911 for Fire, Injury, or other immanent safety hazards then call 294-1030 from a safe location. Routine maintenance should be called into the office during office hours.

15.  What are Flex Rates ?

Flex Rate is the term Firwood uses for the many optional choices you have for apartment rates including their “All Inclusive Plan”.

Two Basic Rates:
( 1.)  -  Years leases – 11 months or more – Lowest per month rate
( 2.)  -  School Year -Highest Rate -    -  8 to 9 months (About 23.5% more than Years leases but less total cost than Years Lease commitment)
Two Flexible Ways to Pay   ( 1.)  Monthly Payments due the 1st day of each month or  ( 2 )  Two Payment Plan  (Saves approximately 1 weeks rent over the entire lease)
Furnished Rates  include one Twin Box Spring / Mattress per bedroom – additional beds can be added at an additional fee (Queen size beds may be available at an additional charge).
Flexible All Inclusive Plan available – as an addendum to the lease – Firwood pays your Electric, Gas, Cable, and HS Internet. The Budgeted cost is added but if the total paid is exceeded, the difference would be due at the end of the lease (Sorry, This is Not an Unlimited Usage Plan). Actual Electric & Gas cost will be posted in the office to help you monitor your usage.  Sorry – No refunds if you use less than budgeted. Optional Cable &  H.S. Internet – Must be purchased from Firwood if desired – Sorry, No other Internet or Cable source permitted.
Maximum Occupancy - Two Persons in a one Bedroom and Four Persons in a Two or Three Bedroom Apartment

16.  What Floorplans (Layouts) are available  at Firwood ?

There are 10 basic floor plans available that includes ( 6 ) 1 bedrooms,  ( 3 ) 2 bedroom suites, and ( 1 ) 3 bedroom suite. Each of these can be rented either furnished or unfurnished on a variety of Flexible plans. Click on “Layouts” at the top of the page to see each.

Also, see our other web listing at:www.apartments.com/firwood (Photos, Floorplans, V-Tours and more)

17.  What Furniture is included in a Furnished Apartment ?

 

Furniture Included - Generally as follows
All Units have (including unfurnished) : Full size Refrigerators,  Stoves,   Air Conditioners,   &   Microwaves
 1 xsm-dn  1 xsm-up  1 sm  1 med   1 lg  1 w/den**  2 dn  2 up   2 **  2 lg  3 BR
  Couch         1        1    1     1   1         1    1   1    1   1   1
    Matching Chair         1        1    1   1-2   2         2    2   2    2   2   2
  End Stand(s)         1        1   1-2     2   2         2    2   2    2   2   2
  Lamps         1        1   1-2     2   2         2    2   2    2   2   2
  Table         1        1    1     1   1         1    1   1    1   1   1
        1        1    1     1   1         1    2   2    2   2   3
  Chairs for table         2        2  2-4     4   4         4    4   4    4   4   4
  Twin Bed(s) *         1        1    1     1   1         1    2   2    2  2-3   3
  Dresser(s) *         1        1    1     1   1         1    2   2    2  2-3   3
  Desk(s) & Chair(s) *         1        1    1     1   1         1    2   2    2  2-3   3

*  Beds, Dressers, & Desks  are increased or decreased based on occupants and space available. (see maximum occupants below)

**  No furniture is provided for the den in the 1 BR with den – Use Your den as an Office, Exercise room or Storage, (but not a bedroom)

What’s not provided :  Kitchen Utensils, T. V.’s,  VCR’s,  Stereos, Routers,Linens, and other personal items

18.  Is there Garage or Covered Parking at Firwood ?

While there is plenty of  Free off street Parking there are No Garages or Covered Parking. (Sorry)

19.  Who do I call for Gas Service (Heat & Hot Water) ?

You can establish Gas Service by calling 1-800-227-1376 or 1-800-909-7668 however, this is not necessary if your Heat is included.  If you have never had gas in your name, they may require a deposit that is generally equal to the monthly average of your apartment. Be sure to call D. P. & L. (Dayton Power & Light) at (937) 331-3900 to establish Electric service in your name.

20.  Are there many Law or Graduate Students at Firwood ?

Over the years, Firwood has evolved to have more Graduate and Law Students than Undergrads. Not only do we have a large amount of one bedroom suites available but also offer the opportunity to save by sharing a larger two or three bedroom unit. Once a Graduate student moves in, they rarely move out before they graduate.  Firwood has a place for You !

 

21.  What can I expect with Heat Paid and what other Type of Heat is available?

When Heat is Paid, we attempt to keep you comfortable from October thru April. Since controlling your cost is important in order to keep your monthly rent rate at a minimum, guidelines have been established that have proved very successful to keep everyone Comfortable. See paragraph 2-b of your lease or click on “Lease” above. The Type of Heat available in the suites that do not include heat paid is Gas Forced Air Furnace. You have full control of heat and may choose to reduce your expenses by keeping your apartment cool or keep itwarmer than others may want.  The Flex Rates offer our best “average” estimate.

22.  Who do I call for High Speed Internet service ?

Road Runner (cable) – is an optional service provided by Firwood and added to your rent  from our Bulk agreement with Time Warner and runs on their 10 mg system. You can upgrade to Turbo by contacting Time Warner or  go wireless by adding your own router.

23.  Do I need an Insurance Provider ?

While Firwood insures their own property, they do not insure yours. Please be advised to obtain your own Insurance. If you are a student away from home, check with your parents insurance company as you may be covered under their policy. Also note that if you have a fire (caused by you or a guest) or other catastrophic accident, you may be responsible for ALL damages including Firwood property as well as others.

24.  Are there Laundry Facilities at Firwood ?

There are four locations with low cost coin or credit card operated washers and dryers at Firwood. The Laundry Facilities are located in the 323 (lower level), 344 (NW end), 348 (middle front door), and 345 (lower level) buildings.  In addition, some apartments have washer and dryer hook-ups. ( They are the 1 bedroom smalls and the 2 bedrooms shown as 2 BR (no ** ) on the layout page)

25.  Does Firwood have many Law Students ?

Over the years, Firwood has evolved to have more Graduate and Law Students than Undergrads. Not only do we have a large amount of one bedroom suites available but also offer the opportunity to save by sharing a larger two or three bedroom unit. Once a Graduate student moves in, they rarely move out before they graduate.  Firwood has a place for You !

26.  What Layouts (Floorplans) are available ?

Firwood has one, two, and three bedroom apartments plus a one bedroom with a den available. You can find their Layouts by clicking on “Layouts” at the top of the page.

Also, see our other web listing at: http://www.apartments.com/firwood (Photos, Floorplans, V-Tours and more)

27.  How can I find a Copy of the Lease ?

You can find a copy of Firwood’s Lease by clicking on “Application” on the left navigation bar then click on “Lease”.

28.  What is the Length of the Lease ?

The length of the lease varies based on the rate from 2 1/2 months to a year. See “Flex Rates”.

29.  Where is  Firwood’s Located ?

Firwood is Centrally Located in Dayton near the University of Dayton (0.9 miles to Center of campus),  Miami Valley Hospital(2 miles), Convenient to Sinclair (3 1/2 miles), G.E. (2 1/2 miles), Kettering ( 1 mile), Oakwood (1 mile) and Wright State University (8 miles). See Directions below:

From U.D.  -  Go east (up and away from Brown) on Irving past Irving Commons and turn right (south) on Firwood Drive just past Kramer’s. Office is at 344 Firwood Drive Apt D (last building on

From Airport – (Dayton International) – Take airport access road until it merges into I-70.  East on I-70 about   ( & US 75 S)    1.75 miles to I-75 South thru Dayton to exit 51. Left on Edwin C Mosses (under I-75 past UD Arena)  then Right in Stewart.  Take Stewart to Brown St. (3rd light). Right on Brown about 1 mile to Irving, Left on Irving to Firwood (about 1 mile) Right on Firwood to office in last  building on the left ’(344) or see Firwood Plot Plan for other buildings if your looking for your apartment.

From US 75 (north) – see above starting with exit 51

From 35 – Exit onto US 75 South and follow above “From Airport”

Go to: www.mapquest.com or www.googlemaps.com  for detailed direction. Enter Firwood’s address as 344 Firwood Drive,   Dayton, Ohio 45419

30.  Who do I call if I’m Locked Out ?

Call the office number at 294-1030 for Emergency Service such as Lock Outs.  DO NOT KICK THE DOOR DOWN…It will cos YOU $$$$

Please note: There is a lockout charge when there is no one on the property ($20 – $30)

31.  What do I do for Maintenance and Repairs ?

For routine Maintenance and Repairs such as closet doors off track, drippy faucets, etc., call 294-1030. The same number can be called for Emergency Repairs such a Lock Outs, No Heat, Electrical problems, Water coming thru the ceiling, etc. This number is transferred to the Managers home. Please do not call this number after office hours for routine maintenance service.

32.  How can I find a Map to Firwood ?

 

You can get directions and a Map to Firwood by going to:

www.mapquest.com or www.googlemaps.com and then enter Firwood’s address : 344 Firwood Drive, Dayton, Ohio 45419. See the following for some directions:

From U.D.  -  Go east (up and away from Brown) on Irving past Irving Commons and turn right (south) on Firwood Drive just past Kramer’s. Office is at 344 Firwood Drive Apt D (last building on

From Airport – (Dayton International) – Take airport access road until it merges into I-70.  East on I-70 about   ( & US 75 S)    1.75 miles to I-75 South thru Dayton to exit 51. Left on Edwin C Mosses (under I-75 past UD Arena) then Right in Stewart.  Take Stewart to Brown St. (3rd light). Right on Brown about 1 mile to Irving, Left on Irving to Firwood (about 1 mile) Right on Firwood to office in last  building on the left  ‘(344) or see Firwood Plot Plan for other buildings if your looking for your apartment.

From US 75 (north) – see above starting with exit 51

From 35 – Exit onto US 75 South and follow above “From Airport”

Go to: www.mapquest.com or www.googlemaps.com for detailed direction. Enter Firwood’s address as 344 Firwood Drive,   Dayton, Ohio 45419

33.  Is there a Maximum Occupancy ?

 

Maximum Occupants 1 xsm-dn 1 xsm-up    1 sm   1 med     1 lg  1 w/ den    2 dn     2 up    2 **     2 lg    3 BR
   At No Add’l. Cost      2      2      2      2      2      2**      4      4      4      4      4
   Maximum Additional  *      0      0      0      0      0      0      0      0      0      1      2
   Total Maximum      2      2      2      2      2      0      4      4      4      5      6
   *  Add’l. Cost Each    N/A    N/A     N/A    N/A     N/A    N/A    $50    $50    $50    $50     $50
  **  Only one or one couple permitted in 1 BR with den. – Use den for your office, an exercise room or storage – but not a bedroom (Sorry)

 

34.  Can I Move In or Out early ?

We will do everything we can to allow you to Move In early based on availability. If you need to Move Out before your lease is up, we will try to re-rent your apartment based on your written request but you will remain responsible until another occupant is found. You can try to find someone to take over and eliminate the liability while being assured of maximum deposit refund.

35.  What are the Office Hours ?

 

The Office Hours are as follows:  Daytime Evenings
Monday   8:30 -  4:00   By Appointment
Tuesday   8:30 -  4:00   By Appointment
Wednesday   8:30 -  4:00   By Appointment
Thursday   8:30 -  4:00   By Appointment
Friday   8:30 -  4:00   Closed
Saturday   Closed   Closed
Sunday   Closed -

 

36.  What kind of Parking is available ?

While there is plenty of  Free Off Street Parking there are no garages or covered parking. (Sorry)

37.  Are Pets permitted ?

 

Pets are permitted in select units with some restrictions and additional cost. Only one pet is permitted and it must be at least a year old. When permitted, there is a $100 non refundable deposit and the rent is increased $25 per month. No visiting pets are permitted without advanced approval.  (Breed restrictions apply)

 

38.  Who do I call for Phone Service ?

 

While you have several Phone Service choices, you might want to consider one of the following:

 

A T & T – Call 1-800-660-1000 or 1-800-660-3000 about 2 weeks in advance. Local service is     about $24 per month and if you add long distance, ask if there is a minimum     monthly service charges that your actual usage charges are subtracted from.     In addition, if you use a lot of long distance, check on their unlimited service     or consider Time Warners’ service(see below)

 

A T & T is another provider that some use but we have no experience with them.

 

Time Warner – Call (937) 294-6400 or 1-888-567-2318 about 3 weeks in advance. Their service   may unlimited long distance and has some extras included such as caller I.D., call waiting, etc.   This can be added to the Cable & / or Road Runner Package you receive from Firwood by calling   Time Warner direct at the above number.

Cell Phones - Most choose to cut their cost by using their Cell Phones.

 

39.  What  Phone Numbers might I need ?

 

We have compiled a number of Phone Numbers for your convenience. See below:

 BW3′s (sports bar)  222-9464   1900 Brown Street
 Cable  (Time Warner)  Provided by Firwood -   Available at move-in
 Cassano’s (Pizza)  294-5464   1043 Brown Street
 Dayton Power & Light  937-331-3900   May be included if you subscribe to Firwood’s All Inclusive Plan
 Domino’s (Pizza)  298-3030   Free delivery from Irving & 531 Wilmington
 Drug Stores  254-0309   Patterson
 Electric (D.P. & L.)  937-331-3900   May be included if you subscribe to Firwood’s All Inclusive Plan
 Emergencies -ie:Fire,  911   Fire or Injury (After calling 911),
 Emergency Service  294-1030 Transferred to manager or owner   No Heat, Flooding, Disturbances, Lockouts, Refrigerator off etc
 Maintenance – Deferred  294-2480 – leave message (apt #, Phone, Problem)   Water under sink, Drippy faucet, Closet door, lock sticking
 Financial Aid – UD  229-4311
 Gas (Vectren)  1-800-227-1376    or 1-800-909-7668   May be included if you subscribe to Firwood’s All Inclusive Plan
 Groceries  299-7475   Kroger’s at 2115 E. Dorothy Lane, Also Meijers (below) or Wal-Mart (below)
 Ace Hardware Store   Handyman Ace Hardware – less than 2 miles – south on Wilmington just past Patterson
 Information – UD  229-1000
 International Services – UD  229-2748   For UD international students
 Internet Providers -  Provided by Time Warner via Firwood    Sorry, No other provider permitted per your lease agreement
 JJ ( Jimmy John’s)  226-2600   1157 Brown St. Delivers – subs, etc.
 Law Clinic – UD  229-3810
 Law Library  229-2315
 L A Tan (Copper Tan)  253-2221   544 Wilmington Ave – near Irving
 Lock Outs  294-1030    Do Not Kick your door in – It will Cost YOU $$$$$
 Meijer’s  298-5800   4075 Wilmington – about 4 – 5 miles
 Milano’s  222-7072
 Papa Johns  254-7272   540 Wilmington Ave – near
 Phone  1-800-660-1000    or 1-800-660-3000   (2 weeks in advance)   Also – Time Warner below or
 Police – Dayton  333-1127   Non-Emergency – such as car break-in, etc.
 Police – UD Campus  229-2121    Does not routinely service Firwood but may if problem involves another student
 Post Office – US   Corner of Brown and Irving
 SBC  Not Allowed per your lease agreement
 Second Time Around  228-6399   1133 Brown St
 Starbucks  223-2400   1134 Brown St
 Subways  254-2525   528 Wilmington Ave – at Irving (Ask about UD student discount)
 Time Warner  294-6400 or 1-888-567-2318   Call 2 weeks in advance
 UD Arena (tickets) *  229-4433
 UD Library – Roesch  229-4221
 UD Health Center  229-3131   For University of Dayton Students
 Urgent Care  229-9800   St. E’s Urgent Care – 601 Edwin C Moses Blvd (west on Stuart, Rt across bridge)
 Vectren  1-800-227-1376   or 1-800-909-7668   (1 week in advance)
 Wal-Mart Supercenter *  643-2124   1701 W Dorothy Lane – at South Dixie

 

40.  Where can I see additional Photos or a Virtual Tour ?

The best  Photos are available by going to:  www.firwoodapartments.com    and click on Rates (then “Camera Icon”) or ” Photos.

For a Virtual Tours and more go to www.apartments.com/firwood

41.  Where can I find Firwood’s Complex or  Plot Plan ?

You can find Firwood’s Complex Plot Plan click on “Layouts” then click on ”Property”. This will show each of our buildings on Firwood along with other detail about where you will be living.

42.  Is there a Swimming Pool at Firwood ?

Yes, there is a very well maintained Swimming Pool that is opened from Memorial Day (late May-early June )and extended beyond the tradition closing date of Labor Day (early September) until October 1st.

Please review and observe all rules as posted for your safety and the safety of others.

43.  Where is the nearest Post Office ?

The nearest U.S. Post Office is located just about one mile at Irving and Brown Street.

44.  What are the Rent Rates and for How Long ?

Flex Rate is the term Firwood uses for the many choices you have for apartment rates. There are:

Three Flexible Rates:

( 1. ) – Years Lease – ( 11 months or more – Lowest Per Month Rate Average ),

( 2 .) – School Year – ( 8 – 9 months – Highest Rate but less total cost than a Years Lease  commitment )

( 3 ) -  Summer  – ( 2 – 3 1/2 months – available early May thru Aug. 10-15  - Years Lease Rate )

Two Flexible Ways to Pay:

( 1. ) – Monthly Payments

( 2. ) – Semester or Two Payment Plan – Pays for the entire lease in two payments( save about 1 weeks rent)

Flexible All Inclusive Plan available – Firwood will pay your Electric, Gas, Cable, High Speed Internet (Road Runner).  The cost of this is added to your monthly rent and the actual cost is adjusted at the end of your lease.  This is not an Unlimited Usage Plan. Click on “All Inclusive” for more detail.

45.  Who do I call for Repairs ?

For routine Free Maintenance and Repairs such as closet doors off track, drippy faucets, etc., call 294-1030 or 294-2480 after hours.  Call 294-1030 for Emergency Repairs such a Lock Outs, No Heat, Electrical problems, Water coming thru the ceiling, etc. This number is transferred to the Managers. Please do not call this number after office hours for routine maintenance service (call 294-2480 and leave a message).

46.  Who do I call for Internet Problems -Road Runner ?

Road Runner is already installed in all apartments and is available from Firwood at an affordable rate by utilizing the All Inclusive Plan. While it must be obtained from Firwood, it should be available immediately with no installation cost and can be upgraded to Turbo by calling Time Warner. Contact the office at 294-1030 for your apartment account number before calling Time Warner at 294-6400.

47.  How do I Secure or Reserve an Apartment ?

A minimum of $100 of your deposit is due with the application to Secure or Reserve an apartment. This goes toward the entire deposit (1 BR -$299, 2 BR $399, & 3 BR $499) and can be paid in payments as agreed with your application. A numbered waiting list is created during the January thru February time frame while we give current residents time to renew or apply for a different apartment. On or about March 1st we will notify applicants of the apartment assigned and in rare occasions offer an alternative. Generally, a waiting period does not apply other than January & February.

48.  Where do I find Shopping and Restaurants Numbers?

Some of the more frequent numbers you may need are listed above. See “Links” numbers.

49.  Is there a Free Shuttle (Transportaion) to UD ?

Yes, The University of Dayton provides Free Shuttle service just one block away at Irving Commons (5 minute walk)

Also,”Mom’s Limo” may also be an alternative by calling 229-2124.

50.  Are there any Specials Offers ?

The following Specials are available.  Call to see if there are any Specials not listed below (937-294-1030).

-  Summer - Shortened Leases are often available  ( May – Aug. as available ) at Years Lease Rates (also occasionally in January)

-  Cable & RoadRunner Package at affordable rates and no installation cost

-  Call to see if additional non-published Specials are available

51.  Is there any extra Storage at Firwood ?

While most apartments have plenty of closet and storage space, we regret that we do not have additional Storage space available.

52.  What are the Swimming Pool Policies ?

In addition to the posted rules, you must accompany all guests. Please read and follow the common sense rules before entering the area and most important…….ENJOY !

53.  Who do I call for Telephone Service ?

While you have several Phone Service choices, you might want to consider one of the following:

 

A T & T – Call 1-800-660-1000 or 1-800-660-3000 about 2 weeks in advance. Local service is     about $24 per month and if you add long distance, ask if there is a minimum     monthly service charges that your actual usage charges are subtracted from.     In addition, if you use a lot of long distance, check on their unlimited service     or consider Time Warners’ service(see below)

 

A T & T is another provider that some use but we have no experience with them.

 

Time Warner – Call (937) 294-6400 or 1-888-567-2318 about 3 weeks in advance. Their service   may unlimited long distance and has some extras included such as caller I.D., call waiting, etc.   This can be added to the Cable & / or Road Runner Package you receive from Firwood by calling   Time Warner direct at the above number.

Cell Phones – Some choose to cut their cost by using their Cell Phones.

54.  What Utilities are included ?

While you can include all Utilities in our “All Inclusive Plan”, Water and Trash is included in All apartments.

In addition, Heat and “Hot” Water is included in the 1 BR Lg.**   1 BR w/Den, 2 BR**   2 BR Lg.**   &  3 BR**  as indicated with the double star ( ** ) on the layouts.  Check out the All Inclusive Plan.

55.  What are the Utility Cost Estimates ?

Utility Cost Estimates are available by going to the “Rates” then Flex Rates page available at the top of this page. This is a reasonable estimate but you may use less or more depending on your personal habits and is subject to the severity of weather and utility rate changes that are beyond our control. This is a “level” bill estimate with gas charges being higher in the winter and lower in the summer while electric is higher.

56.  Can I see a Virtual Tour ?

You can see additional and Virtual Tour of Firwood along with additional Photos by going to: www.apartments.com/firwood

57.  Does Firwood have a Sand Volley Ball Court ?

Yes, Firwood has a Sand Volley Ball Court so bring your V-Ball and ENJOY !

58.  Is Water Included ?

Yes, Water is Included with All apartments and the Heating of the Hot Water is included in apartments that include Heat Paid (1 BR**, 1 BR w/Den,  2BR**, 2 BR Lg**, & 3 BR**)

59.  Who Lives at Firwood ?

Firwood welcomes everyone that completes an application and qualifies under our regulations.